Well, we make sure from our end that you receive a hassle-free delivery with minimum effort and also once you know the most common issues that a lot of people complain of, it will be easier for you to avoid them too!
So, what are some of the most common issues that people face when they want to send flower to Lahore for a special someone or a special occasion? Let’s take a look:
• One of the most frequent and common queries and issues that a lot of customers face is that whether their order will be delivered on the same day or not. In fact, there have been issues with many customers complaining for various flower delivery sites that they were promised same day delivery but did not receive so. Well, this is a quite common problem which happens due to different reasons. First and foremost, there is a definite period within which if you order then you can expect a same day delivery. For example, we provide you same day delivery facilities between 11 AM and 7PM and hence if you wish to place your order then you can do so. A lot of people tend to place orders after the time stipulated and hence their deliveries are done the next day. Hence you should be careful while placing the order and confirm about the delivery timing. And when it comes to us, we always make sure you get it on time!
• Another thing that a lot of people get worked up about is at what time will the delivery reach you. Well, it is quite difficult to fit into a time and make sure that your delivery is done right at the time that you want. However, you can always fix a time window and have your order delivered in the right place within that time, if it is of significance. But it is essential that you mention the necessity when you place the order and keep room for possible delays because of traffic and other conditions.
• A lot of people when they opt for sending online flower delivery in Lahore for the first time or are using a new delivery partner, they are always worried whether or not their order will get delivered at all. In case of severe discrepancies, orders get canceled, but in those cases the money is sent back to the purchaser and they are always notified. But this rarely happens, as you can rest assured that your order will get delivered to the one that you want to send it to. That’s all that you need to do from your end to make sure your order gets delivered.
• Another frequent issue that a lot of people face is that the one that the gift or flowers are intended for is not at home. Well, there are ways in which this can be avoided. Suppose you are sending flowers to your sister and the expected delivery time is in the morning, and if you know that during the morning she is mostly at work, then have the flowers delivered to her work or where she is most likely to be at that point of the day. If you choose to deliver them at home and by chance the recipient is not there (because you are definitely planning on surprising them), then arrangements will be made that the flowers are left with a neighbour and of course a gift card at the doorstep, explaining the situation. So rest assured, we will do the best form our end to ensure that the flowers reach the one they are intended for.
• Will the flowers be fresh? More than a complaint this is a query which a lot of our customers have, and they have never felt us a complaint in this regard after placing the order. We ensure that our dedicated team picks out just the right flowers which will remain fresh and blooming so that they are delivered just right to your loved one. So, when you place an order with us, that is something that you do not need to worry about at all.
• Difficulties with placing the order on the site might be an issue when it comes to flower delivery in Lahore or anywhere across the globe. There might be some technical error because of which the site might be down (but we always try to keep ours as efficiently working as possible for your benefit) or you might be having an internet connection issue. If that is the problem that you are facing, then worry not and give us a call at the number provided and we will take the order for you! So, working site or not, you can always place your order when you need to.
• Another very important thing is that what is included within the price shown. It is very crucial to remember that what is shown in the image is not always included in the packaged product. What comes with the product is mentioned when you place the order. For example if you have a teddy bear and a bouquet in the picture, the teddy bear might not get added to your order until and unless you specifically mention it or tick the option when placing the order. Read the product description carefully so that you do not have any confusion as to what is included in the order and what’s not.
So, these are some of the most common of common issues that a lot of people face when placing orders. They can be easily avoided and when you place an order with us, we make it our priority to ensure that you have the flowers delivered to your loved one in no time!